Privacy policy
At Chakralume, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or interact with our website, we may collect:
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Name
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Email address
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Shipping & billing address
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Phone number
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Payment details
This information is used solely to process and fulfill your orders.
How We Use Your Information
We use your information to:
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Process orders
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Arrange shipping
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Communicate order updates
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Improve customer experience
We do not sell, trade, or share your personal information with third parties for marketing purposes.
Payment Security
All payments are processed through secure payment gateways.
We do not store your credit/debit card details.
Cookies
Our website may use cookies to enhance your browsing experience and improve website functionality.
Third-Party Services
We may use trusted third-party services such as:
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Payment processors
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Shipping partners
These services only access necessary information to perform their role.
Your Rights
You have the right to:
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Request access to your data
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Request correction or deletion of your data
To do so, please contact us.