Shipping policy
At Chakralume, we strive to ensure safe and timely delivery of all orders.
Processing Time
All orders are processed within 7-10 business days after payment confirmation.
Custom or made-to-order items may take additional processing time.
Domestic Shipping (India)
Estimated delivery time:
3–7 business days
Shipping timelines may vary depending on location and courier services.
International Shipping
Estimated delivery time:
7–15 business days
Delivery may take longer due to:
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Customs clearance
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Local regulations
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Courier delays
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or local charges (if applicable) are the responsibility of the buyer.
Chakralume is not responsible for delays caused by customs authorities.
Shipping Confirmation
Once your order is dispatched, you will receive tracking details via email.
Delivery Delays
While we aim for timely delivery, Chakralume is not liable for delays caused by:
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Courier service disruptions
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Customs processing
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Natural events or unforeseen circumstances
Incorrect Address
Please ensure your shipping details are accurate.
We are not responsible for delays or losses due to incorrect addresses provided at checkout.
Damaged Package
If your package arrives visibly damaged, please contact us within 48 hours of delivery with photos.